Our Team

Veena Arora
Major General R. S. Chhatwal (Retd.),
Chief Mentor

Major General R. S. Chhatwal (Retd.), is an Inspirational Speaker & Emotional Healing Guide. An alumnus of NDA, he completed M.Tech. from IIT Kanpur and pursued MBA from Symbiosis. He has been instrumental in transforming prestigious organizations as Director General, Amity University, Jaipur; Director of Army Institute of Technology, and Joint Secretary in Cabinet Secretariat, GOI.

Presently, he is conducting Workshops on Success, Happiness, Personal Excellence, and Self Awareness. He defies his age as an enthusiastic, creative, and passionate educator and mentor, whose ‘leading by example’ style and conviction has urged students and professionals alike, to follow suit.

He is dedicated to selfless service in capacity of Chairman and Patron to a number of NGO’s. He conceived and edited an international spiritual journal, Eternal Voice.


Veena Arora
Rajan Arora
Managing Director

Rajan Arora an alumnus of Saint Xavier School, Jaipur is M.Phil., MBA with specialization in Marketing & Finance and also a Diploma in Marketing and Sales Management, currently pursuing his Doctorate too in Marketing Management.

He has multi-faceted experience of over 15 years. As a highly effective trainer and team builder, he has delivered various FDPs & Corporate trainings at PGIS, HCM-RIPA(OTS), Shree Cement, Don Bosco Educational Society, Wipro Ltd, & Indian Oil Corporation Ltd. His strong faith and adherence to values and ethics, and his everlasting efforts to learn and deliver the best have provided him with a cutting edge.

He has served as an academician in Management Institutes viz., IIPM, R.A. Poddar Institute of Management, LNMIIT, Arya Institute of Engineering & Technology, ICAI, MSME Development Institute, WLC, PIIT, YIT to name a few.

Veena Arora

Dr. Veena K. Arora
Director – Training

Dr. Veena K. Arora possesses 15 plus years of experience as an academician in the sphere of Management, corporate trainer and HR expert. Her areas of specialization include General Management, Behavioural Sciences, and Human Resources.

Conversant with academic theories, contemporary concepts, and realities of business, she fuses the three into practical approaches while diagnosing issues in corporates, designing interventions, and implementing the same effectively which has evolved her into a thought leader. She was associated with Clarks Group of Hotels, Amity Business School, College of Business and Economics (Eritrea, Africa) in senior management positions.

She has catered to numerous SME’s, medium and large scale organizations in pharmaceutical, automobile, hospital, hospitality, cement industry; besides professional institutions as IIPM, ICAI, and ICSI. She has to her credit numerous articles and a book. She has been invited as key speaker in seminars and conferences by CII, MSME, IIHM, IILM, Oxford Brooks, and Leeds Met, her qualifications being BA (Hons), MBA, PH.D., NET.

R B Khanna

Col. R B Khanna
Sr. Master Trainer

A scholar soldier, Col Khanna devoted 33 years in the Indian Army and held many command, staff and instructional appointments as Faculty and Head of Department Operations Research at the College of Defence Management, Secunderabad, Head of Computer Department at College of Military Engineering, Pune. Post retirement, he worked as Professor and Dean Academics, IMS Roorkee, Professor at ICMAI and IIPM Jaipur.

He has to his credit a number of books on both military and management subjects: ‘1971 – A Sappers’ War’, ‘God’s Own – The Bengal Sappers’, and ‘Sarvatra – The Corps of Engineers’, ‘Quantitative Techniques for Managerial Decisions’, ‘Production and Operations Management’ and ‘Project Management’ published by PHI Learning (erstwhile Prentice-Hall India). He has co-authored ‘Quantitative Techniques for Decision Making’. He has a number of professional articles published too.

He has held the prestigious appointment of Brigade Major for two tenures, commanded an Engineer Regiment and was Director Financial Planning at the Army HQ, Delhi. He was awarded the Chief of Army Staff’s Commendation Card for his work with the Financial Planning Directorate. He participated in the 1971 War in the Bangladesh Sector as a field company commander.

A keen trainer, he has conducted training programmes for Bhakra Beas Maganement Board, Chandigarh besides in the Defence and Civil sector. A devoted teacher, he believes that imparting instruction is more than teaching participants the nuances of a topic – it is teaching people how to lead their lives as responsible citizens of India, both professionally and personally.

Radhika Gupta

Radhika Gupta
Master Trainer & NLP Expert

Ms Radhika Gupta is an energetic and vibrant professional devoted to the field of Learning and Development, with over 11 years of rich experience. With a Post Graduate degree in HRD and Marketing from Amity Business School, Noida she is a skilled and dynamic facilitator who takes great care to ensure all participants on all programs receive inputs that is personal and relevant to not only the Organization/Institution, but also the individual. 

She is a certified NLP (Neuro-Linguistic Programming) Practitioner which makes her a better communicator, presenter, problem-solver and a counselor; the skills have helped her evolve as an effective knowledge-disseminator. She has teaching experience in various renowned management institutes like Symbiosis and ISB&M, Pune.

She is an experienced behavioral trainer and has conducted various training programs on modules like Presentation Skills, Effective Communication, Stress and Time Management, Motivation, Team building , NLP in sales, Facing Interviews, with corporates and students, both. Radhika oozes energy during every interaction and is very passionate about her work—which is infectious!


Alka Bagga
Alka Bagga
IT Expert & Facilitator

Alka Bagga specializes in complete software bespoke solution and training on bespoke applications. Since she completed Software Engineering from London, she served in senior position at Kleinworths, Dresdner and Normura.

She has consistently been serving a variety of businesses covering various London Boroughs and the private sector.

Kings Recruitment Consultants, Invicta Preservations Ltd, Bromley Mencap, Elin Electronics Ltd., C4L, and Startford Dental are a few satisfied clients of Critical Mission Computing Ltd.


Dr. Shikha Kaushik
Behavioural & Soft Skills Trainer

Dr. Shikha Kaushik is an astute Acedmician & Trainer in the field of Human Resource & Organization Behaviour. She has hands-on experience of 13 plus years in education and traning & development. She has worked as Dean – Academics in Managment Education and her profile included planning and execution of learning & development activities related to Management students. She has successfully conducted Counselling and Mentoring sessions targeting Lleadership skills and development of faculty-team as Mentors. Her qualification counts Masters in Human resource Management, NET (HR/Labour Law)and PhD in Structural and Functional aspects in Public Banking Sector. She has conducted sessions on interpersonal skills, leadership skills and ownership in industry.

She has numerous research articles and case studies published in national and international journals and also has presented research papers at national and international forums. She has contributed in projects funded by UNICEF and Planning Board. As an HR professional, she is actively involved in NHRD Network and Indian Society for Training and Development.

Presently she is associated with NGOs for social cause and also serving industry for achieving excellence in employees’ performance.